Facility maintenance for commercial real estate portfolios.
Tenant requests, common-area repairs, building systems, vertical transportation, and capital programs coordinated across office, retail, and mixed-use portfolios.
Where the work comes from
- Preventative Maintenance
- Vertical Transportation
- HVAC & Refrigeration
- General Maintenance & Handyman
- Roofing
- Fire & Life Safety
What commercial real estate facility teams deal with.
The problems below come up across the industry, and each one ties back to work Bedrock coordinates.
Elevator inspections and outages
Elevators must be inspected and tested on a set schedule, and owners face fees and penalties when filings are late or defects are not corrected. When an elevator is down, accessibility rules also expect a prompt repair.
Too hot, too cold complaints
Temperature is one of the most common complaints from office occupants, and it lands on the property team as a steady flow of service calls. Balancing comfort across tenants depends on well-maintained HVAC and controls.
Roof leaks found too late
By the time a roof leak shows up inside, the damage is often already costly. Roofs should be inspected at least twice a year and again after severe weather.
Sprinklers shut off or neglected
When sprinklers fail to work in a fire, the most common reason is that the system was shut off beforehand. Lack of maintenance is another cause, so impairments and inspections need close tracking.
One process across every location.
- Requests opened with location, trade and priority
- Routed to your service providers or Bedrock's network
- Quotes over your DNE limits sent to you for approval
- Cost and history kept by location and asset
Your providers, ours, or both.
Choose the model that fits each trade and location, all run in Pebble CMMS.
Client-Managed
Your team runs facility work in Pebble with your own service providers.
Shared Coverage
Bedrock fills the gaps in your network where you don't have coverage.
Managed Services
Bedrock manages dispatch, follow-up and after-hours work for you.
Does Bedrock support commercial real estate operators?
Yes. Bedrock coordinates tenant requests, common-area repairs, building systems, vertical transportation, and capital programs coordinated across office, retail, and mixed-use portfolios. Every job is tracked as a work order in Pebble CMMS.
Which facility services matter most for commercial real estate?
The trades that come up most are Preventative Maintenance, Vertical Transportation, HVAC & Refrigeration, General Maintenance & Handyman, Roofing and Fire & Life Safety. Bedrock coordinates all 16 trade categories, so the rest are covered too.
Do we have to use Bedrock's service providers?
No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.
How do we get started?
Start with a facility assessment. It looks at how work reaches your team today, which locations and trades you manage, and where support would help most.