Doors & Locks services for multi-location operators.
Commercial doors, locking hardware, automatic doors, overhead doors, and related access systems across your locations. Bedrock coordinates routine repairs, emergency securing, and specialized door service.
What Bedrock handles
- Storefront and interior doors
- Locks, cylinders, and keying
- Closers, hinges, panic hardware, and door hardware
- Automatic doors and operators
- Overhead and roll-up doors
- Dock doors, levelers, seals, and related equipment
What locations call about
- Door will not open, close, latch, or lock
- Broken closer, hinge, or panic hardware
- Lockouts, rekeys, or damaged locks
- Automatic door malfunctions
- Overhead or roll-up door failures
- Dock equipment issues
Why doors & locks can't wait
- Door failures can interrupt normal access
- Lock and hardware failures affect site security
- Entry conditions directly affect customers and employees
- Failed overhead or dock equipment can disrupt receiving and operations
From request to completion.
- Urgent access and securing needs prioritized
- Appropriate door or locksmith resource dispatched
- Temporary securing coordinated when necessary
- Repair, replacement, and completion documented
Every job on one record.
Doors & Locks work runs through Pebble CMMS, the same system your team uses for every other trade.
A work order for every job
Each request is opened with its location, trade, sub-trade and priority, so it starts with the right information.
Spending stays in your limits
DNE limits are set by trade, and quotes that exceed them need your approval before the work goes ahead.
History by location and asset
Completed work, costs and notes stay on the record, so recurring problems are easy to spot.
Your providers, ours, or both.
Choose the model that fits each trade and location.
Client-Managed
Your team runs doors & locks work in Pebble with your own service providers.
Shared Coverage
Bedrock fills the gaps in your network where you don't have doors & locks coverage.
Managed Services
Bedrock manages dispatch, follow-up and after-hours doors & locks work for you.
What doors & locks work does Bedrock coordinate?
Bedrock coordinates storefront and interior doors, locks, cylinders, and keying, closers, hinges, panic hardware, and door hardware, automatic doors and operators, overhead and roll-up doors and dock doors, levelers, seals, and related equipment, across every location you manage.
What are common doors & locks requests?
Common requests include door will not open, close, latch, or lock, broken closer, hinge, or panic hardware, lockouts, rekeys, or damaged locks, automatic door malfunctions, overhead or roll-up door failures and dock equipment issues.
How does Bedrock handle doors & locks work?
Urgent access and securing needs prioritized. Appropriate door or locksmith resource dispatched. Temporary securing coordinated when necessary. Repair, replacement, and completion documented. Every job is tracked as a work order in Pebble CMMS.
Do we have to use Bedrock's service providers?
No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.