Common requests

What locations call about

  • New-location cleaning setup
  • Scope or frequency changes
  • Service-quality concerns
  • One-time deep cleans
  • Floor or window cleaning
Why it matters

Why janitorial can't wait

  • Cleanliness directly affects customer perception
  • Standards need to remain consistent across locations
  • Poor service becomes visible quickly
  • Centralized oversight simplifies multi-site programs
How Bedrock coordinates

From request to completion.

  1. Scope and frequency established by location
  2. Recurring schedules coordinated
  3. Service issues documented and escalated
  4. Performance and completion tracked across locations
Tracked in Pebble CMMS

Every job on one record.

Janitorial work runs through Pebble CMMS, the same system your team uses for every other trade.

A work order for every job

Each request is opened with its location, trade, sub-trade and priority, so it starts with the right information.

Spending stays in your limits

DNE limits are set by trade, and quotes that exceed them need your approval before the work goes ahead.

History by location and asset

Completed work, costs and notes stay on the record, so recurring problems are easy to spot.

Ways to work with Bedrock

Your providers, ours, or both.

Choose the model that fits each trade and location.

Client-Managed

Your team runs janitorial work in Pebble with your own service providers.

Shared Coverage

Bedrock fills the gaps in your network where you don't have janitorial coverage.

Managed Services

Bedrock manages dispatch, follow-up and after-hours janitorial work for you.

Questions

Janitorial, answered

More questions
What janitorial work does Bedrock coordinate?

Bedrock coordinates recurring janitorial service, day porter service, floor care and refinishing, window cleaning and deep and specialty cleaning, across every location you manage.

What are common janitorial requests?

Common requests include new-location cleaning setup, scope or frequency changes, service-quality concerns, one-time deep cleans and floor or window cleaning.

How does Bedrock handle janitorial work?

Scope and frequency established by location. Recurring schedules coordinated. Service issues documented and escalated. Performance and completion tracked across locations. Every job is tracked as a work order in Pebble CMMS.

Do we have to use Bedrock's service providers?

No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.

Need janitorial coverage across your locations?

A facility assessment looks at how work reaches your team today, which locations and trades you manage, and where support would help most.