Common requests

What locations call about

  • Specialized equipment repair
  • Required inspection or certification
  • Provider sourcing for an uncommon service
  • Specialty preventative maintenance
  • Repair or replacement scoping
Why it matters

Why specialty services can't wait

  • Specialized needs can still interrupt operations
  • Qualified provider availability can vary by market
  • Uncommon services can be difficult to coordinate across multiple locations
  • Specialty work still needs visibility alongside core facility work
How Bedrock coordinates

From request to completion.

  1. Qualified specialty resource identified
  2. Scope and requirements reviewed
  3. Scheduling and status tracked
  4. Completion documentation maintained by location
Tracked in Pebble CMMS

Every job on one record.

Specialty Services work runs through Pebble CMMS, the same system your team uses for every other trade.

A work order for every job

Each request is opened with its location, trade, sub-trade and priority, so it starts with the right information.

Spending stays in your limits

DNE limits are set by trade, and quotes that exceed them need your approval before the work goes ahead.

History by location and asset

Completed work, costs and notes stay on the record, so recurring problems are easy to spot.

Ways to work with Bedrock

Your providers, ours, or both.

Choose the model that fits each trade and location.

Client-Managed

Your team runs specialty services work in Pebble with your own service providers.

Shared Coverage

Bedrock fills the gaps in your network where you don't have specialty services coverage.

Managed Services

Bedrock manages dispatch, follow-up and after-hours specialty services work for you.

Questions

Specialty Services, answered

More questions
What specialty services work does Bedrock coordinate?

Bedrock coordinates specialty facility equipment, location-specific systems, uncommon inspection or service requirements, specialized repair and maintenance needs and other services outside standard trade categories, across every location you manage.

What are common specialty services requests?

Common requests include specialized equipment repair, required inspection or certification, provider sourcing for an uncommon service, specialty preventative maintenance and repair or replacement scoping.

How does Bedrock handle specialty services work?

Qualified specialty resource identified. Scope and requirements reviewed. Scheduling and status tracked. Completion documentation maintained by location. Every job is tracked as a work order in Pebble CMMS.

Do we have to use Bedrock's service providers?

No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.

Need specialty services coverage across your locations?

A facility assessment looks at how work reaches your team today, which locations and trades you manage, and where support would help most.