Common requests

What locations call about

  • Leaks and active water issues
  • Clogged or slow drains
  • Toilets or sinks not functioning
  • No hot water
  • Sewer odors or backups
Why it matters

Why plumbing can't wait

  • Water issues can cause facility damage quickly
  • Restroom outages can directly affect operations
  • Plumbing failures can create sanitation concerns
  • Unresolved leaks can increase repair and utility costs
How Bedrock coordinates

From request to completion.

  1. Urgency established based on severity
  2. Qualified plumbing resource dispatched
  3. Emergency mitigation coordinated when required
  4. Repair and completion documented
Tracked in Pebble CMMS

Every job on one record.

Plumbing work runs through Pebble CMMS, the same system your team uses for every other trade.

A work order for every job

Each request is opened with its location, trade, sub-trade and priority, so it starts with the right information.

Spending stays in your limits

DNE limits are set by trade, and quotes that exceed them need your approval before the work goes ahead.

History by location and asset

Completed work, costs and notes stay on the record, so recurring problems are easy to spot.

Ways to work with Bedrock

Your providers, ours, or both.

Choose the model that fits each trade and location.

Client-Managed

Your team runs plumbing work in Pebble with your own service providers.

Shared Coverage

Bedrock fills the gaps in your network where you don't have plumbing coverage.

Managed Services

Bedrock manages dispatch, follow-up and after-hours plumbing work for you.

Questions

Plumbing, answered

More questions
What plumbing work does Bedrock coordinate?

Bedrock coordinates plumbing fixtures and piping, toilets, urinals, sinks, faucets, and flush valves, drain and sewer service, water heaters and pumps and related plumbing equipment, across every location you manage.

What are common plumbing requests?

Common requests include leaks and active water issues, clogged or slow drains, toilets or sinks not functioning, no hot water and sewer odors or backups.

How does Bedrock handle plumbing work?

Urgency established based on severity. Qualified plumbing resource dispatched. Emergency mitigation coordinated when required. Repair and completion documented. Every job is tracked as a work order in Pebble CMMS.

Do we have to use Bedrock's service providers?

No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.