Common requests

What locations call about

  • Damaged walls, ceilings, or trim
  • Broken fixtures or hardware
  • Minor carpentry repairs
  • Store and office punch-list items
  • General repairs that do not fall under a specialty trade
Why it matters

Why general maintenance & handyman can't wait

  • Small issues can become larger problems when left open
  • Appearance affects the customer and employee experience
  • Consistent repairs help maintain standards across locations
How Bedrock coordinates

From request to completion.

  1. Requests centralized across locations
  2. Appropriate resource routed and scheduled
  3. Scope, ETA, and completion tracked
  4. Repeat issues identified for review
Tracked in Pebble CMMS

Every job on one record.

General Maintenance & Handyman work runs through Pebble CMMS, the same system your team uses for every other trade.

A work order for every job

Each request is opened with its location, trade, sub-trade and priority, so it starts with the right information.

Spending stays in your limits

DNE limits are set by trade, and quotes that exceed them need your approval before the work goes ahead.

History by location and asset

Completed work, costs and notes stay on the record, so recurring problems are easy to spot.

Ways to work with Bedrock

Your providers, ours, or both.

Choose the model that fits each trade and location.

Client-Managed

Your team runs general maintenance & handyman work in Pebble with your own service providers.

Shared Coverage

Bedrock fills the gaps in your network where you don't have general maintenance & handyman coverage.

Managed Services

Bedrock manages dispatch, follow-up and after-hours general maintenance & handyman work for you.

Questions

General Maintenance & Handyman, answered

More questions
What general maintenance & handyman work does Bedrock coordinate?

Bedrock coordinates drywall, paint, and interior repairs, ceiling tile and minor finish repairs, fixture installation and repair, shelving, millwork, and miscellaneous hardware and general site repairs and punch lists, across every location you manage.

What are common general maintenance & handyman requests?

Common requests include damaged walls, ceilings, or trim, broken fixtures or hardware, minor carpentry repairs, store and office punch-list items and general repairs that do not fall under a specialty trade.

How does Bedrock handle general maintenance & handyman work?

Requests centralized across locations. Appropriate resource routed and scheduled. Scope, ETA, and completion tracked. Repeat issues identified for review. Every job is tracked as a work order in Pebble CMMS.

Do we have to use Bedrock's service providers?

No. Your service providers stay yours. If you already have providers you trust, they keep the work, and Bedrock fills the gaps where you don't have coverage.

Need general maintenance & handyman coverage across your locations?

A facility assessment looks at how work reaches your team today, which locations and trades you manage, and where support would help most.