CMMS software for restaurant groups.
Pebble keeps every location’s kitchen equipment, repairs, preventative maintenance and service providers in one place, so a walk-in running warm or a slow drain becomes a tracked work order with the right provider on it.
How a restaurant group runs on Pebble
- Load your locations and equipmentWalk-ins, reach-ins, hoods, ice machines and rooftop units each get their own record.
- Report it on the spotA store manager opens a ticket, or scans the QR label on the unit.
- Send it to the right providerThe job goes to a provider who covers that trade and location, with your DNE on it.
- Keep the historyEvery visit, part and invoice stays on the unit and the location.
Built around the equipment a kitchen runs on.
Every walk-in and reach-in on file
Track make, model, serial number, install date and warranty for each unit, from walk-in coolers and ice machines to fryers, hoods and rooftop units.
Warranty checked before dispatch
Warranty status is visible before a repair goes out, so you are not paying for work on a compressor that may still be covered.
Hood, grease trap and PM schedules
Set recurring maintenance by trade, asset or location. Pebble opens the work order when each cycle comes due, so hood cleaning and grease interceptor service do not depend on someone remembering.
Store managers report it directly
Managers open a ticket from the location or scan the QR label on the unit. Someone on your team reviews it and turns it into a work order.
Priorities that match the kitchen
Set response targets by priority, and flag emergencies when the location cannot operate, so a walk-in that is down gets handled first.
Your providers, with spend kept in check
Refrigeration, HVAC and plumbing providers get their own portal at no cost to them. Quotes over your DNE wait for your approval, and spend is reported by location and trade.
Works however you run Pebble.
Pebble runs three ways, and you can choose the model that fits each trade and location.
Client-Managed
Your team runs the program in Pebble with your own service providers.
Shared Coverage
Bedrock fills the gaps in your network where you need coverage.
Managed Services
Bedrock manages dispatch and service for you, in the same system.
Want Bedrock to run the repairs too? See facility maintenance for restaurants
What is a CMMS for restaurants?
A CMMS is software that keeps work orders, equipment, preventative maintenance, service providers and invoices in one place. For a restaurant group, that means every location’s walk-ins, hoods, ice machines and rooftop units has its own record and service history.
Can store managers report problems themselves?
Yes. A manager can open a ticket from the location or scan the QR label on a unit. Someone on your team reviews the ticket and turns it into a work order.
Can we keep our own refrigeration and HVAC providers?
Yes. Your providers stay yours and get their own portal at no cost to them. Where you do not have coverage, Bedrock can fill the gaps.
Can Pebble schedule hood cleaning and grease trap service?
Any recurring service can be set up as a maintenance program by trade, asset or location. Pebble opens the work order on the interval you set.